Fever, dry cough, tiredness. Symptoms of COVID-19 can easily be confused with the common flu, but what happens when a simple mistake affects more than 700 lives?
An Australian senior Border Force officer who inspected the Ruby Princess mistakenly thought passengers with flu-like symptoms had tested negative to COVID-19, when in fact they had only tested negative for the flu.
Documents obtained by the Australian Broadcasting Corporation show that the error made by the senior officer allowed 2,700 people to disembark the Ruby Princess to enter Sydney on March 19, 2020. This new evidence challenges Border Force Commissioner Michael Outram’s assertion in March that NSW Health was responsible for allowing passengers to disembark.
Sadly, the mistake wasn’t noticed until more than 30 hours after the passengers — including 13 who had been fighting fevers while isolated in their cabins — left the ship, according to the documents obtained by the ABC.
The officer, who has been identified by the ABC as “Officer O”, was given the task to inspect all passengers on the Ruby Princess, which resulted in at least 22 deaths and over 650 infected cases that were linked to the Ruby Princess cluster.
The day before disembarking, the New South Wales Ministry of Health granted “practical” permission for passengers to get off the ship, despite formal approval not being granted. On March 8, a NSW Health assessment team boarded the ship to collect COVID-19 swabs and perform temperature checks on passengers and crew members who had been part of the previous Ruby Princess cruise.
The NSW Health assessment team didn’t repeat the same process on March 19 as its panel deemed the ship “low risk” — hence why Officer O was asked to investigate the sick passengers on board.
A crew member of the Ruby Princess then asked whether the ship had clearance to disembark and the senior officer “responded yes” but he misinterpreted a document that indicated 13 passengers had tested negative for the flu as them being testing negative for COVID-19.
Within just a few hours, all the ship’s 2,700 passengers had gotten off the Ruby Princess, including 13 passengers who were previously in isolation that had been tested for influenza.
In a statement released last Thursday, the Australian Border Force didn’t deny an officer misinterpreted the results — but placed the blame firmly on the NSW Ministry of Health, SBS News reports.
“Any misinterpretation by ABF officers of test results did not make a difference as to whether passengers were cleared to disembark the Ruby Princess,” the statement read. “Human health is not the responsibility of the ABF.”
New South Wales Ministry of Health officials are reportedly expected to release a report on the ship on August 14.



