A P&O Cruises holiday is a pronounced way to escape from the stresses of everyday life and to see the sights of countless different destinations in one of the most comforting ways conceivable. 
It offers you a surprising selection of activities and entertainment, and above incomparable restaurants and bars. And of course, if you simply want to escape, there’s plenty of opportunity to do completely nothing at all.
All the ships in the P&O Cruises fleet cater for disabled passengers and P&O Cruises welcome passengers with mobility scooters, manual or electric wheelchairs or walking aids. 
If your mobility is limited, please be aware that on some of P&O Cruises superior ships there can be a significant distance between venues.
Guests With Mobility Impairments

P&O Cruises welcome passengers with mobility scooters, manual or electric wheelchairs or walking aids
P&O Cruises describe a mobility scooter as a three or four wheeled battery powered chair, also denoted as a power-operated vehicle/scooter or electric scooter.
Passengers who require the use of a mobility scooter must occupy an accessible cabin, nominated suites or mini-suites.
Mobility scooters must be stated at the time of booking, or as soon as the need is identified, or else your scooter may be denied boarding.
For the protection of all P&O Cruises guests, for wheelchairs where a typical (non-adapted) cabin has been booked. 
These constraints do not relate to guests booked in fully accessible cabins or some suites dependent on the width of the cabin door (suites offer a larger floor space with standard bathrooms).
For all supplementary non-adapted cabin bookings, non-collapsible wheelchairs such as electric wheelchairs must comply with the following specifications: 
- Width No more than 20 inches (51cm)
- Weight No more than 45kg total, with non-component piece to weigh more than 20kg when disassembled
- Battery Gel or Dry Cell only
Guests taking manual wheelchairs need to confirm these are collapsible, to allow them to navigate the cabin door. 
If you require the use of a non-standard mobility aid please discuss this with P&O Cruises as some mobility aids are not suitable for on board use.
Elevated door thresholds are existent throughout the ships which need to be negotiated attentively and you may find the plan of the ship tighter than you are used to. 
Please also be vigilant when backing out of elevators as these are often in close vicinity to the staircases. In the interest of yours and passenger safety onboard, you must drive at a safe speed.
Accessible Cabins

P&O Cruises accessible cabins feature wide doorways into the cabin and bathroom
All of P&O Cruises accessible cabins feature wide doorways into the cabin and bathroom, as well as adequate floor space for wheelchair manoeuvrability. 
All accessible balcony cabins feature ramped access to the balcony.
The bathroom is a wet room style shower room which differs to ‘traditional’ bathrooms is that rather than having a built-in, enclosed shower cubicle, they room itself effectively acts as the enclosure; with a level threshold into the cabin and grab rails for shower and toilet as well as a pull down shower chair.
Should you desire to cruise in a non-adapted cabin or if no accessible cabins are available at the time of booking, you are requested to bring a collapsible wheelchair which will store safely in any cabin.
Features of accessible cabins for each cruise ship are as follows:

Arcadia is the only ship in the fleet to feature a number of partially adapted cabins, they feature a wider door way into the cabin and bathroom and a wet room style shower with fold down shower seat.
However they are NOT suitable for passenger confined to their mobility aid. 
Opening the door from within the cabin will require assistance from an able bodied companion and space is very limited for manoeuvring, P&O Cruises therefore recommend some independence is required. 
These cabins can accommodate a mobility scooter, please note that there will NOT be sufficient space to use your wheelchair/scooter within the cabin and will also reduce space inside the cabin.
Partially Adapted Cabins
NON ADAPTED CABINS - Suitable for mobility scooters
 
NON ADAPTED CABINS - Suitable for mobility scooters
 
 
NON ADAPTED CABINS - Suitable for mobility scooters
 
 
NON ADAPTED CABINS - Suitable for mobility scooters
 
 
NON ADAPTED CABINS - Suitable for mobility scooters
 
 
NON ADAPTED CABINS - Suitable for mobility scooters
 
 
Mobility Aid Storage

Be considerate of your fellow cruise passengers, and do not leave your mobility aid outside your cabin
All mobility scooters, wheelchairs and other aids to mobility must be stored inside your cabin when not in use; they cannot be left outside your cabin door. Public walkways and stairwells must be kept clear in case of an emergency. 
There are assigned wheelchair spaces in theatres and other entertainment venues for the use of full time wheelchair users and their companions.
 
Pool Hoists
Ventura’s (weight limit 140kg) Beachcomber pool, Aurora’s (weight limit 140kg) Crystal pool and Azura’s (weight limit 140kg) Aqua pool, Britannia’s (weight limit 136kg) Riviera pool and the Serenity Pool each have a hoist.
Pool hoists are available for use on request. Pool staff nearby will be happy to assist you.
Pool hoists are currently not available on Oceana, Arcadia & Oriana.
The Riviera and the Serenity pool on Britannia have a chair hoist. 
Electrical Medical Equipment
Please note all passengers taking electrical medical equipment onboard will be required to take their own extension lead with them.
Please note below the electric supply used onboard our ships as follows:
Visually Impaired

The majority of P&O Cruise ships offer Braille cabin numbers and/or Braille lift buttons/audio call signs
P&O Cruises are able to provide the following cruise information in large print:
- Safety and emergency drill information
- Main dining room and bar menus
- In-cabin guide
Please note that ‘Horizon’, your daily on board newspaper is produced on board and is available in large print or electronic format.
The majority of P&O Cruise ships offer Braille cabin numbers and/or Braille lift buttons/audio call signs. Our crew is also on hand to assist you with directions. 
Once on board, should you require a brief orientation tour of the ship, please visit Reception and a member of the team will be able to arrange this for you.
Assistance Dogs 

P&O Cruise welcome passengers with service dogs
If you intend to travel with an assistance dog, it will be subject to the set by DEFRA (Department for Environment, Food and Affairs). See Service Dog Requirements Onboard Your Cruise
Hearing Impairments

P&O Cruise welcome passengers with hearing impairments
A limited number of wireless visual alert systems and text phones are available onboard. The text phone system is subject to the availability of telephone lines onboard. The text phone will also enable us to alert you to any important announcements concerning your cruise and in the event of an emergency.
Please note the visual alert system, will reduce surface space in your cabin. Please request this equipment via the questionnaire.
Our in-cabin emergency video offers closed captioning and British Sign Language translated version.
Should you wish to watch a DVD in your cabin, subject to availability P&O Cruises can provide access to a DVD player and a DVD library which contains closed captioning.